Heather Gray LLC,
A Virtual call solution

Where we step into the Gray area!

An Environment that is connecting Creative,and Professional Experts

We are a assistant service that handles all of our client's needs and expectations. We provide our employees the comfort of working from home. If you're great at seeing the bigger picture, but realize that you need to balance work and family to ensure that nothing falls through the cracks, let's chat! This may be the opportunity you are in search of.

Let us provide excellent customer service for you or give you the comfort of being at home while working. This service can include providing services through phone, email, and chat support.

One of my greatest joys is when I get to play a role in the success of my clients. I become INVESTED in my clients and want them to succeed.


About imageAbout image

What we Do?

What do we actually do?

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Your Time

Time is money and I understand that your time is valuable. Timelines are of critical importance, which means you can expect regular communication.

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Work Life Balance

Have flexibility in your schedule. My wide range of experience in servicing from home shows that you can balance your life and have the best of both worlds inside your home.

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Teamwork

Teamwork is essential when running a business. When you partner with me, you will be getting a collaborative virtual partner who will ensure that nothing falls through the cracks.

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ABOUT THE OWNER image
Heather Gray is an independent contractor who understands the struggles of trying to juggle home and work life. It can be challenging sometimes. Not only is she partnered with Arise to be able to give others the opportunity to work from home, she also does customer support for Quickbooks and provides mortgage leads to First National Bank all from the comfort of her home.

Work From Home Under Your Own Terms

We have many open positions that you might be interested in.

Why would I want to work from Home?

Choosing to work from home may seem like a scary move, but it can be the right move for you and your family. Here, we understand that in the real world it's hard to balance family and work. That you don't want to miss those memorable moments but have to keep a roof over your head.
By working from home you are able to choose your own schedule, and be your own boss. Depending on the client we offer flexibility to clock in and out at times that works for your family rather its at 3 a.m. or at 10 p.m. 

Are there any computer requirments?

PC Requirements are set by our partner Arise Virtual Solution and cannot be changed.

• A desktop/tower computer with a separate monitor is recommended.
• Dual boot machines, Netbooks, and Tablets are prohibited from use.
• All-in-One computers are not currently compatible with any client programs.
• Depending on what client program an agent chooses to service, the use of the Arise Secure Desktop (ASD) may be required. Additional details on the ASD can be found on page 7 of the System & Equipment Policy.
 
Please note: These requirements are minimum requirements for use of the Arise Platform only. Certain client programs may have increased, or additional, requirements. Please review all opportunity announcements carefully for details regarding such requirements.
 
Agents must service on the computer they use to perform the PC Scan at time of enrollment.  If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued.

Are there any age requirements?

You must be at least 18 years old (legal age) to partner with Arise.

Why should I create an account?

The information you enter when creating a profile helps us to identify you.

What happens if I created a duplicate account?

Arise does not allow duplicate profiles. Creating multiple profiles may disqualify you from using the Arise® platform permanently.

If you are receiving an error message for entering a duplicate social security number (SSN), access Arise Portal to use the Forgot Username/Password feature.

Support is available: Monday to Friday, 8:00am - 12:00am (EST), except on certain Federal holidays. If the chat button is greyed out, chat support is unavailable.
 

I'm trying to create a profile but it states my SSN is already registered?

If your SSN is already tied to a profile on the Arise® Platform, you will not be able to create a new profile. If you remember the email address associated with the existing profile, you can select Forgot Username from the portal page to have the username on file emailed.

If you require additional assistance, you'll need to speak to a Registration Specialist.
 
Click to Chat Support is available: Monday to Friday, 8:00am - 12:00am (EST), except on some Federal Holidays. If the chat button is greyed out, chat support is unavailable. 
Click to Call Support is available: Monday to Friday 10am - 4pm (EST), except on some Federal Holidays.

I'm already signed up and have an IBO, can I change?

Yes, you can! The IBO Dashboard can be accessed via the home page on the Arise Portal. Once logged in, choose the Metrics tab on the left-hand side to access. 

How long does it take for you to respond to Employees?

I take pride in being available and responsive to all of my clients. All inquiries are guaranteed to be returned within 24 hours.
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